How we protect your recordings — encrypted and processed in the EU
Everything below is a commitment we hold ourselves to today, not a plan. The binding wording is in the privacy policy, and each answer says which section of it to read.
Your recordings, treated as somebody's conversation
Encrypted the moment they land in our storage, processed only in the European Union, and gone for good the day you delete them.
Security & privacy →Your recordings, transcripts and AI documents are encrypted.
Your recordings and transcripts are never processed outside the EU. Card payments are handled by Dodo Payments.
AI documents and translations are made from the text. The recording never leaves storage for them.
Deleting your account removes every recording, transcript and document, including the audio in storage.
What happens to your recording
A recording of a meeting is somebody's conversation. These are the four things we can state about ours today.
Your recordings, transcripts and AI documents are encrypted.
Your recordings and transcripts are never processed outside the EU. Card payments are handled by Dodo Payments.
AI documents and translations are made from the text of the transcript. The recording itself never leaves storage for them.
We do not build voice prints and do not recognise people across recordings. Speakers are separated inside a single recording and nothing about their voice is stored.
Whether you may record a conversation, and whether the people in it need to be told, depends on where you are and who they are. That decision stays with you — we only process the file you upload.
What AI does and does not do
Each decision, task and objection carries the timestamp of the sentence it came from, so any reader can check it in one click.
Items that point to no moment in the transcript, names nobody said and deadlines nobody mentioned are dropped, and the document reports how many were removed.
When you edit the transcript after translating subtitles, the changed sentences are marked rather than silently left wrong. Subtitles in the recording's language are rebuilt from the corrected transcript.
AI output is a draft you can edit as markdown, regenerate, or reject. Roles, speaker names and scorecard criteria stay under your control.
Questions people ask before the first upload
Short answers, with the section of the privacy policy that says the same thing in full.
Where your data is processed, how long we keep it, how to delete it and how we answer requests from public authorities, all on one page. Open the transparency page →
Accessibility
The app targets WCAG AA contrast and a visible focus state on every control, so it can be operated without a mouse and read at a glance. Where we are not there yet, write to us and tell us what is in your way — support@sonafact.com.