Audio and video transcription pricing
Start on the free plan, upgrade when transcripts become part of your week. Every plan says how many hours it covers — no asterisk, no fair-use clause you find out about when it stops working.
Judge the quality on your own recordings before paying.
Start for free20 hours a month. $72 billed once a year.
Choose Starter60 hours a month — about fifteen one-hour meetings a week. $120 billed once a year.
Choose Pro300 hours a month. $348 billed once a year.
Choose StudioPrices include VAT/tax. Payment is processed by Dodo Payments.
What is included
No asterisk you find out about when it stops working. Every plan states the hours it covers, and the app shows how many you have used and the day the counter resets. Hours count the length of your recordings, not our processing time — a faster machine never costs you part of your allowance.
Need more than 300 hours a month? Write to support@sonafact.com — we will work something out rather than throttle you quietly.
More than 300 hours a month, or paperwork to sign
If you record more than the biggest plan covers, or your legal team needs a data processing agreement before you upload anything, write to us. Tell us roughly how much you record and what you need on paper.
There is no team edition: no shared glossaries, no shared scorecards, no seats to administer. Everything the service does, it does for one account — and the table above lists all of it. You can share a recording by link and collect comments from people with a free account.
Billing questions
The transcription simply does not start, and the message tells you how much you have used and the date the counter resets. The same goes for the daily AI allowance. Nothing is ever charged on top of the plan you chose.
Yearly is one charge instead of twelve, which costs us less to process. Pro is $10 per month billed yearly, $120 in total, against $15 month to month.
Volume and tools. Starter covers 20 hours a month with files up to 3 hours and adds AI minutes and action items to the summaries. Pro covers 60 hours with files up to 6 hours, adds chapters and the sales and support call reviews with their scorecards, translates subtitles into four languages instead of one, and lets you write your own scorecard criteria. Studio covers 300 hours with files up to 10 hours and raises every daily allowance. What none of them change is the transcript itself — the same engine, the same speaker separation and the same exports in all four.
Yes, on the Plan page in your account. Moving up takes effect at once and you pay only the difference for the rest of the period. Moving down or cancelling takes effect at the end of the period you have already paid for, and the account then moves to the free plan. Either way you keep every transcript and recording you already have — only the monthly hours and the maximum file length change.
Yes. Paid plans are sold by Dodo Payments, our reseller and merchant of record: it works out the tax at checkout, takes your VAT ID there and issues the invoice. Your invoices are on the Plan page in your account, ready to download.
Write to support@sonafact.com with a short description of what you are working on and we will look at it case by case.
Card, Apple Pay or Google Pay (Google Pay is not available in India). Depending on your country, checkout also offers local methods that work for a subscription: UPI and RuPay in India, Pix in Brazil, Kakao Pay and Naver Pay in South Korea, SEPA Direct Debit in the eurozone, Satispay in Italy, Cash App Pay in the US, and Klarna for amounts over $50 in the US and parts of Europe. Checkout shows only the methods available for your country and currency. In India, your bank notifies you before each renewal and takes the payment about 48 hours later, under Reserve Bank of India rules.