Transparency: where your data goes and who handles it
The facts behind our privacy promises, in one place. The binding wording is in the privacy policy.
Where your data is processed
Recordings, transcripts, AI documents and translations are stored and processed in the European Union. Your recordings, transcripts and AI documents are encrypted.
Dodo Payments sells paid plans as merchant of record and may process payment data outside the EU. Your recordings, transcripts and documents are never sent to it.
Subprocessors
The full list of providers we use to run SonaFact, and what each of them does, is in section 6 of the privacy policy.
AI models
SonaFact runs its AI models itself, on hardware in the EU. Your recordings and transcripts are not sent to OpenAI, Anthropic, Google or any other AI provider.
No training on your data
We do not use your recordings, transcripts or documents to train AI models, and we do not sell or share your data for advertising.
We do not build voice prints and do not recognise people across recordings. Speakers are separated inside a single recording and nothing about their voice is stored.
How long we keep data
How to delete your data
One recording
In Recordings, delete the recording and confirm with "Delete recording". Its transcript, AI documents and translations are deleted with it.
Your whole account
In Settings, choose "Delete account" and confirm with your password. Every recording, transcript and document is deleted, including the audio in storage. A paid plan is cancelled first, so nothing more is charged.
Anything else
Write to privacy@sonafact.com. We answer within one month.
Data processing agreement
When you use SonaFact for business, we process your recordings on your behalf. If you need a data processing agreement (DPA), ask for one by email and we will prepare it for you.
Company
- Service provider and data controller
- AKINT
- Tax ID
- PL9512000083
- Address
- ul. Puławska 465, 02-844 Warszawa, Poland
- privacy@sonafact.com